Privacy Policy

Privacy Policy

This Privacy Policy explains how Moidah Homes BnB collects, uses, stores, and protects personal information when you use our website and services at moidahhomesbnb.co.ke

Information We Collect

We may collect personal information when you create an account, make a booking, list a property, or contact our support team. This may include your name, email address, phone number, payment details, booking information, and communication history.

How We Use Your Information

Moidah Homes uses personal information to process bookings, manage accounts, facilitate payments, communicate with guests and hosts, provide customer support, and improve our services.

Payment Information

Payment details are processed through secure third party payment providers. Moidah Homes does not store full card details on its servers.

Sharing of Information

Personal information may be shared with hosts, guests, payment providers, and service partners only as required to complete bookings or operate the platform.

We may also disclose information if required by law, regulation, or legal process.

Data Storage and Retention

Personal information is stored securely and retained only for as long as necessary to operate our services, meet legal obligations, or resolve disputes.

Your Rights

You may request access to your personal information, request corrections, or request deletion of your account where permitted by law.

Cookies and Tracking

Moidah Homes may use cookies or similar technologies to support website functionality, analyze usage, and improve user experience. You can manage cookie preferences through your browser settings.

Third Party Links

Our website may contain links to third party websites. Moidah Homes is not responsible for the privacy practices or content of those websites.

Children’s Privacy

Moidah Homes services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

Changes to This Policy

Moidah Homes may update this Privacy Policy from time to time. The most current version will always be available on our website.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, contact us using the details below.

Website: moidahhomesbnb.co.ke
Email: info@moidahhomesbnb.co.ke
Phone or WhatsApp: +254 726 550 425