Terms and Conditions

Terms and Conditions

These Terms and Conditions govern the use of the Moidah Homes website and services. By accessing or using moidahhomesbnb.co.ke booking a stay, or listing a property, you agree to comply with these terms.

About Moidah Homes

Moidah Homes BnB operates a short stay accommodation platform connecting guests with verified hosts offering furnished homes in Nairobi, Kenya.

Eligibility and Accounts

Users must be at least 18 years old to create an account, book a stay, or list a property. You are responsible for maintaining the confidentiality of your account details and for all activity conducted through your account.

Bookings and Reservations

A booking is confirmed only after successful payment and confirmation through the Moidah Homes platform. Booking details, house rules, and cancellation terms are shown before checkout and form part of the agreement between the guest and host.

Payments

All payments must be made through the Moidah Homes platform using approved payment methods. Guests agree to pay the total amount displayed at checkout.

Hosts receive payouts according to the payout schedule communicated on the platform.

Cancellations and Refunds

Cancellations and refunds are governed by the cancellation and refund policies applicable to each booking. These policies are displayed before booking and apply once a reservation is confirmed.

Guest Responsibilities

Guests agree to respect the property, house rules, neighbors, and local laws. Any damage caused during a stay may result in additional charges or claims.

Host Responsibilities

Hosts are responsible for providing accurate listing information, maintaining their property in good condition, and honoring confirmed bookings.

Property Use

Properties listed on Moidah Homes are intended for short stay accommodation only. Illegal activities, parties, or misuse of the property are prohibited unless explicitly permitted by the host.

Limitation of Liability

Moidah Homes acts as a platform connecting guests and hosts. We are not a property owner or travel agent and are not responsible for the conduct of guests or hosts.

To the extent permitted by law, Moidah Homes is not liable for indirect losses, damages, or disruptions arising from stays, cancellations, or use of the platform.

Termination of Use

Moidah Homes reserves the right to suspend or terminate accounts that violate these terms, applicable laws, or platform policies.

Privacy

Use of the platform is subject to our Privacy Policy, which explains how personal data is collected and used.

Changes to Terms

Moidah Homes may update these Terms and Conditions at any time. Continued use of the platform after updates indicates acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kenya.

Contact Information

For questions regarding these Terms and Conditions, contact us using the details below.

Website: moidahhomesbnb.co.ke
Email: info@moidahhomesbnb.co.ke
Phone or WhatsApp: +254 726 550 425